Privacy Policy

Last Updated: August 14, 2023

This Privacy Policy ("Privacy Policy") applies to users, referred to as "The User" or "The Users," who use the serafine.net, referred to as "The Website," owned by the entity Anpartsselskabet af 22.04.2020, with Denmark tax identification number 41331380, and registered address at Mylius Erichsens Vej 20A, 9210 Aalborg SØ, referred to as "The Company."

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Introduction

1.1 This Privacy Policy outlines Our practices and protocols regarding the gathering, utilization, and sharing of Your data as You engage with the Service. Additionally, it informs You of Your privacy entitlements and how legal measures ensure Your safeguarding.

1.2 The Company protects your personal information, being aware of the requirement for appropriate protection and proper processing of any personal information obtained from you.

1.3 This Privacy Policy applies and has effect in respect of all services and other products, and software, made available by us, as well as any other online features relating to the website and its content (the “Service(s)”).

1.4 We are committed to protecting and respecting your privacy. The Privacy Policy explains the basis on which personal information we collect from you will be processed by us or on our behalf.

1.5 We will comply with appropriate and applicable data protection laws depending on the jurisdiction of The Company. Your personal data may be processed in accordance with the General Data Protection Regulation 2016/679, or the California Consumer Privacy Act (CCPA). If you are located in a different region, we may apply the relevant privacy laws based on your location.

1.6 Any navigation of serafine.net, sign up for news or any other services is subject to the conditions of this present policy. Any navigation of the website is further subject to serafine.net cookie policy. If you cannot accept the following privacy policy, please do not use the website, news, and/or any of our services.

1.7 We encourage you to read this Privacy Policy carefully as it contains important information about the following:

  • What information we may collect about you;
  • How we will use the information we collect about you;
  • Whether we will disclose your details to anyone else; and
  • Your choices and rights regarding the personal information you have provided to us.

1.8 The Services may contain links to services owned and operated by third-parties. We may also use third-party software or products to provide you with the relevant Service. If we do so and provide third-parties with any personal data you can be sure the transfer is legal and secured. These third-party services may have their own privacy policies and we recommend that you review them. They will govern the use of personal information that you submit or which is collected by cookies and other tracking technologies whilst using these services. We do not accept any responsibility or liability for the privacy practices of such third-party services and your use of these is at your own risk.

2. Information we may collect about you

2.1 The processing of your personal data by the company complies with the requirements in force from time to time, including the security requirements arising from data protection legislation and the corresponding orders.

2.2 The Company periodically reviews registered personal information, deleting information that is no longer relevant. The same applies to personal information that a user wishes to delete and for whose processing by The Company and no longer has a basis.

2.3 When using our website or signing up for our news and services, you are required to submit certain personal information. This is necessary in order for you to use the full functionality of the website and for us to be able to send you relevant marketing newsletters etc. Consequently, The Company collects and registers the personal information provided by you on the website in connection with your use and when signing up for our news and/or services.

3. What information is collected

3.1 We collect and process the following information which may include your personal data in order for us to be able to supply our news and/or services to you:

  • Your name, last name, email address, phone number, contact data, device’s ID, your user preferences as well as all the data (including personal data) you supply to us and information provided by you when using the Service or website.

3.2 The Company also processes the following personal information about you Whenever you visit our website, the following information about you will be collected:

3.3 Any pages visited by you with an indication of the date and time of your visit – your “electronic track”;

  • Any browser used by you;
  • Any IP address used by you;
  • Any user name;

3.4. The above information is obtained by means of cookies, so the reference is made to the cookie policy concerned, containing a detailed description of the terms and conditions for obtaining, storing, disclosing, and erasing the above information. Our cookie policy is always fully accessible and you will be asked to accept our cookie policy, when connecting to our website.

4. Purpose of collection and storing period

4.1 We store and process your personal data when you have voluntarily supplied us with it such as by filling in a contact form or signing up for the Service. Your personal data will only be disclosed or otherwise transmitted if this is necessary to implement the contract, render our Services or you have given prior consent.

4.2 The Company collects your contact details when you sign up for our news services for the purpose of completing your registration and delivering relevant newsletters, marketing by means of emails and text messages to you, and further, we collect them for the purpose of creating your account.

4.3 The personal information is processed for the purpose of delivery to you of the products ordered and sending electronic notifications to you, including newsletters and any other relevant marketing concerning products, campaigns, press releases, invitations for events/seminars/fairs, competitions, among others.

4.4 The Company stores your personal information only for as long as this is necessary to comply with the above purposes.

5. Use of data processors

5.1 The above personal information may be entrusted to the data processors attached to The Company. The data processors handle your personal information upon instruction from The Company and thus only for specific purposes disclosed in this policy. Further, the data processors are subject to the same obligation for protecting personal information as that applies to The Company.

5.2 We only store and process your personal data when you have voluntarily supplied us with it such as by filling in a contact form or signing up for the Service.

5.3 Since we use LiveChat, Inc.’s Services you may be interested in reviewing their privacy policy available under the following links:

6. Disclosure of your personal information

6.1 Your personal data will only be disclosed or otherwise transmitted if this is necessary to implement the contract, render our Services or you have given your prior consent.

6.2 Personal Data can be disclosed to entities into which our company is merged, or to which our assets, site or operations have been transferred. Mentioned entities will be able to use your Personal Information under the terms of this Privacy Policy. We will notify you if any of these events occur by updating this Privacy Policy and, if practically possible, via other means.

6.3 Personal Data and other information provided by the Customer shall not be disclosed to third-parties unless the obligation to disclose the information to third-parties results from the currently effective provisions of law. We may disclose your information to the extent that we are required to do so by law (which may include government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, or if it is necessary for the Anpartsselskabet af 22.04.2020's security and the protection of its rights, including the protection against the claims submitted by the third-parties. The provided Customer’s information (including Personal Data) may be utilized in the event of a breach of Terms and conditions for the use of Services, misuse of funds, and the necessity to take action against all Customer’s unlawful actions.

6.4 The Company reserves the right to use the provided Personal Data for marketing purposes and other purposes connected with presenting an up-to-date offer of Services and instructions or tips related to Services in direct contact with the Customer. You may opt-out from such emails at any time by following the unsubscribe instructions located at the bottom of each communication or by emailing us.

6.5 We keep your information confidential but may disclose it to our personnel, suppliers, or subcontractors insofar as it is reasonably necessary for the purposes set out in this Privacy Policy. However, this is on the basis that they do not make independent use of the information, and have agreed to safeguard it.

6.6 Your personal information will not be disclosed to any third-party, except in the cases mentioned above, or if so required under current statutes, or if determined by court order.

7. Safety concerning your personal information

7.1 The Company shall observe confidentiality in respect of all personal information, and we have taken a number of technical, and organizational safety measures for the purpose of protecting personal information against accidental loss or illegal destruction, forfeiture, or deterioration and preventing it from being brought to the knowledge of any unauthorized persons or from being misused or otherwise processed contrary to the General Data Protection Regulation 2016/679.

7.2 All our electronic data are subject to daily back-ups, and we have protected ourselves, among other things, by installing antivirus software and firewalls.

8. Data transmission

8.1 Your data is transmitted safely by using encryption. We secure our website and other systems with technical and organizational measures against the loss, destruction, access, change, or dissemination of your data by unauthorized persons.

8.2 If you reside in a region other than that of The Company, your personal data may be transferred to and processed in the European Economic Area and/or the United States.

9. Your Information and Rights

9.1 You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you. You may also request that we delete personal information that we hold about you.

9.2 You can object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information; if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time; withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent; you have the right to complain to a data protection authority about our collection and use of your personal information.

9.3. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Statement. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.

9.4. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

10. Tracking Technologies and Cookies

10.1 We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

10.2 We use both Session and Persistent Cookies. For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

11. Log files

11.1 During every access to our website, user data is transmitted by the respective Internet browser and stored in protocol files, the so-called server log files. The datasets stored here may contain such data as date and time of access, name of the website, IP address, referrer URL (original URL from which you arrived at the website), the amount of data transmitted, and product and version information of the browser used.

12. Geo-location data

12.1 In case geo-location is opt-in by you, please be aware we may have access to your geo-location data as we collect and process the IP addresses of all devices using our Services. Collecting and processing your geo-location data refers to mobile devices as well as computers.

13. Children's personal data

13.1 We do not collect personal information from anyone under the age of 18. If you notice we collect and process the personal data of anyone under this age, please contact us immediately. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through websites or Services.

14. Changes to this privacy policy

14.1 This Privacy Policy may be updated from time to time. We encourage you to review this website for the latest information on our privacy practices. If there are any material changes to this Privacy Policy, you will be notified by posting a notice on the website prior to the change becoming effective or through an email notification. If you do not accept any changes made to this Privacy Policy, please stop using our website and Services.

15. Contact us

The User can contact the Company at the following contact details:

  • Anpartsselskabet af 22.04.2020
  • 41331380
  • Mylius Erichsens Vej 20A, 9210 Aalborg SØ
  • Email for customer service and incidents: [email protected]